Professional Development

Client Support

Middlebury Interactive's Client Support team offers a full range of service updates and resources to help you get the most out of your experience with our digital language learning courses. If you need more information or require technical assistance, please contact our Client Support team at support@middil.com or 800-596-0910.

Status Updates

Middlebury Interactive Languages has identified an issue with Chinese courses accessed through the Google Chrome browser. Some activities that contain special characters in the Chinese courses appear incorrectly. We encourage all users who encounter activities with this issue to submit a ticket to support@middleburyinteractive.com that includes the course name, unit and lesson the activity is in, and activity name. These tickets will then be addressed within 48 hours.

Support Documentation


System Requirements
User Setup Documentation
iPad Availability & Access Instructions
The Three C's (Chrome, Cache, Communication) Troubleshooting Guide
Microphone Troubleshooting Guide